If you spend any amount of time on myNetworkingPro, you are going to have questions. Maybe you want to find out more about something, maybe you want to add something to your profile and are not sure how to do it, maybe you have questions or issues about your personal billing.
When these questions pop up and you want answers, you will want to go to Customer Care to get your needs and issues addressed. When you are at your home page, you will find the Customer Care tab in the upper right hand corner of the lower of the 2 tool bars.
When you go into the customer care section, you will have a couple of options open to you. You might even be able to answer your own question in the "Pick a question, choose an action" drop down menu.
If not, then you will want to open a ticket. You can only open a ticket during customer care hours which are Monday through Friday 9am - 5pm EST. They are also closed on Sundays and USA holidays.
In most cases, it will take about 24 hours to get a response. And, they will NOT email you with an answer to your questions (in order to protect your privacy). You will have to go to the customer care page to get your answer under your open ticket.
So what happens if you have a question or issue and you need an answer NOW? The best bet would be to contact your direct sponsor. If you don't know who your sponsor is, go to your back office and click on the tab that says "contact my sponsor." This will hold the name of your direct sponsor and your sponsor's sponsor. Their private email and phone numbers should be available to you here.
However, this might not always be a viable option. Maybe your sponsor quit. Maybe your sponsor is not someone who is capable of helping you with your situation because they are new themselves or are not active enough in the system to know what to do. Well, there are other options.
There are a few people on myNetworkingPro that will help you when you have exhausted your other options. I give out these names and their usernames freely because I know from my own personal experience, they are not going anywhere. They are there for the long haul and have no intention of ever leaving myNetworkingPro. I suggest you take down their username and add them to your list of favorites. That way, you won't have to try to remember who they are or search for a piece of paper when the need arises.
Bill Weber - username megladon - he is the father of the owner of myNetworkingPro. He does not have an organization in myNetworkingPro but he's a top earner in his other ventures and has downlines in the millions. He knows how to build an organization and he will be more than glad to answer your questions. Keep in mind, he is a very busy guy, so he might not get to you right away.
June Giusto - username eagle2 - she has 30 years experience in network marketing and has been with myNetworkingPro for almost 5 years. She has a massive downline in myNetworkingPro and knows the site inside out, backwards and forwards.
Howard Winwood - username hwinwood - he is the number one income earner in myNetworkingPro. His own sponsor quit, yet he was still able to build an organization completely on his own. He knows myNetworkingPro like the back of his hand.
Randi Moore - username paydaybuilder - that's me. I have been with myNetworkingPro since 5/06 and have a downline of over 20K and growing. I know the site well and can get you the answers if I don't know them myself. I have no intentions of ever leaving this company. They've been good to me and I love to share that with others.
With this arsenal of help and people, you should be able to have all your questions answered and be well on your way to making myNetworkingPro work for you.
Until next time,
Randi Moore
moorera@greenms.com
518-283-6821
http://www.myNetworkingPro.com/paydaybuilder
http://howtodirectmatches.blogspot.com
Profile of the week winner – April 13th – 19th 2009
Profile of the month winner - July 2009
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Thursday, December 10, 2009
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